About Us
BotWebAI helps teams deliver accurate, 24/7 customer support from their own docs, FAQs, and website — without building AI infrastructure from scratch.
Our story
BotWebAI is an AI customer support platform that lets businesses build intelligent assistants grounded in their own content. Visitors get accurate answers from your knowledge base — not generic guesses.
Import knowledge from PDFs, text files, and website URLs. Visitors interact through an embeddable chat widget or a standalone chat page. You manage assistants, knowledge sources, and conversations from a web dashboard.
We focus on production-grade RAG, smart escalation, and a setup that fits real product and support teams — not a research demo.
Responses come from your knowledge base with source attribution — not generic AI guesses.
Paste a URL, set guardrails, drop one script tag. Most teams go live in under 10 minutes.
Inbox, analytics, and knowledge sync in one dashboard so support stays accurate as you grow.
Questions about BotWebAI, plans, or getting started — we're happy to help.